- Delta CEO says carrier went ‘too far’ in SkyMiles changes, promises modifications after frequent flyer backlashCNBC
- Delta CEO addresses SkyMiles changesThe Points Guy
- Delta CEO Says Airline Went ‘Too Far’ With New SkyMiles RequirementsThe Wall Street Journal
- Delta CEO: Airline ‘probably went too far’ with SkyMiles changesCNN
- Delta Just Posted on Its Facebook Page for the First Time After Making Everyone Mad. It Did Not Go WellInc.